In this interview with our newest stylist, Nathalie, I discuss the importance of sustainable shopping, and how to effectively maximise your time and minimise returns when you go shopping for new clothes to add to your wardrobe.

Stefania: Nathalie, welcome to the team! It’s fantastic to have you here. As our newest personal stylist, I know you bring a wealth of experience and passion to the table. Today, I’d love to talk with you about something that often frustrates our clients—returns. We've all been there: you buy something you love in the shop, but when you get home, it just doesn’t work. What are your top tips for minimising returns and making sure a shopping trip is successful?

Nathalie: Thank you, Stefania! I’m thrilled to be here and to share my thoughts on this topic. Minimising returns really comes down to preparation, understanding your personal style, and being mindful during the shopping process. One of the most important steps is knowing your body shape and what flatters it. Before you even step foot in a shop, having a clear idea of what styles, cuts, and colours work best for you can save a lot of time and reduce the likelihood of buying something that doesn’t quite fit or flatter.

Stefania: That’s great advice. What about the actual shopping experience? How can clients ensure they’re making the right choices in the moment?

Nathalie: When you’re shopping, it’s easy to get caught up in the excitement and buy something just because it’s trendy or because it looks great on the mannequin. But it’s essential to think about how it fits into your existing wardrobe. Ask yourself: Can I style this with at least three different outfits I already own? If the answer is no, it might not be the best choice.

Another tip is to pay close attention to the fabric and quality. It’s tempting to go for a quick fix, but investing in pieces that are well-made and durable will serve you better in the long run. And don’t be afraid to try things on—walk around in them, see how they feel, and make sure they’re comfortable. If something feels off in the fitting room, it’s likely not going to get better at home.

Stefania: I couldn’t agree more. Comfort is key, and it’s something we always stress to our clients. What about online shopping? That’s an area where returns seem almost inevitable for many people. Do you have any specific tips for shopping online?

Nathalie: Online shopping can be tricky, but there are ways to make it more successful. First, always check the size guide and read customer reviews, especially when you’re shopping with a brand for the first time. Reviews often give insights into how an item fits and whether you might need to size up or down.

Secondly, if possible, stick to brands and styles you’re familiar with. You’re more likely to be satisfied with your purchase if you know how the brand’s sizing and cuts typically fit your body. And don’t forget to check the return policy before you buy—knowing you can easily return or exchange an item gives you peace of mind and can encourage you to try new things without too much risk.

Stefania: Excellent points! It’s all about being informed and mindful. Before we wrap up, do you have any final advice for someone who wants to have a truly successful shopping trip, whether it’s in-store or online?

Nathalie: My final piece of advice would be to trust your instincts and take your time. Shopping should be an enjoyable experience, not something rushed or stressful. If you’re unsure about a piece, don’t feel pressured to buy it on the spot. Take a moment to think about it, or even sleep on it if you’re shopping online. Often, that little bit of extra time can help you make a more confident decision.

And if you’re really looking to minimise returns and ensure that everything you buy is perfect for you, consider working with a personal stylist. We can provide that extra bit of guidance and expertise to help you make choices that you’ll love for years to come.

Stefania: Thank you, Nathalie! That’s such valuable advice. I’m sure our readers will find these tips incredibly helpful. And speaking of personal styling, I’d love to share a bit more about your background with them.

Meet Nathalie Bridges – Your New Personal Stylist

Nathalie Bridges is passionate about creating a positive impact on women’s lives through styling. At 55, as a wife and mother of two, Nathalie’s journey into personal style began later in life. During her career in the reinsurance industry, she discovered that her wardrobe was her primary means of self-expression and empowerment.

Nathalie firmly believes that dressing in clothes that flatter your shape and choosing the right colours for your skin tone can transform your appearance and boost your confidence. When you look your best, you feel your best, and this positively impacts everything you do.

Fashion and makeup have always been her passions, and meeting Stefania was the turning point that transformed this passion into a vocation. Under Stefania’s expert guidance, Nathalie has honed her skills to help other women feel and look their best. Now, she’s excited to share this knowledge with you!

If you’re interested in having a successful shopping trip without the hassle of returns, why not book a personal shopping session with Nathalie? She’ll guide you through the process, helping you make the right choices tailored to your style and needs.